Connect seamlessly with your end users. Facilitate and oversee the entire scope of repair and service jobs for your assets. Utilize FAME's built in email functionality for proactive communication.
- Support staff view and client view of requests.
- Improve client satisfaction.
- Real time dashboard view
- Configurable email notifications
- Assign to groups or individuals
- Dispatch to service providers.
- Bulletins and Alerts displayed for clients home page.
- Clients can check status or view service requests notes via the web.
- Customizable
- Point and click graphical reporting.
- Parts and Labour tracking.
- Templates and more...
INTEGRATION
FAME's modules are built for integration. For example, a Service Request could trigger a Capital Asset Project and retain the linkage between them, or a Service Request may also record the asset involved to provide historic asset service data.
DID YOU KNOW?
- This is our most popular module with thousands of clients creating Service Requests every day; improving communication with Service Providers and providing reportable results.
- The Service Request module can be used as a standalone application and is customizable to suit needs ranging from Facility based requests to I.T. request/incident management.
- For more information, see the Service Request Client module